Friday, June 12, 2009

Sales? What Sales?

This is the letter I sent to a local Real Estate company.
I was really in the mood to stick it to 'em.



I take a walk every day and pass by a "For Sale" sign on Peyton. Every day I tell myself, I really should call them and get some more information. You see, my husband and I have been discussing purchasing our first home. When a "price reduced" sign was added, I told myself, now you really should call them.

Today I finally got around to making that call . . . unfortunately.

Me: Hi, I'm interested in the condo on Peyton.
Agent: Oh, it's a co-op.
Me; Oh, okay. I really wasn't sure . . .
(Long silence)
Agent: And you can't just use any lender.
Me: Okay . . . so co-ops are when you don't really own the actual space right? Don't you pay per square foot or something?
Agent: No! You buy shares and have rights to live there.
(Silence again. I guess I'm supposed to say something now? I'm waiting for her to take the next step in the sales process.)
Me: Well, um. Okay. I really don't know too much about co-ops. (Why do I feel embarassed? I'm not supposed to be the expert!)
Agent: It's a whole other can of worms. There are only three or four lenders and you need 10% down.
Me: Ok. Thanks? Bye

She never asked for my name. She never told me her name. She never gave me any CLUE on the price. She never said something like, "If a co-op doesn't sound right to you, we do have several condos and single family homes available. Can I get your contact information so I can get back to you." THAT would have been the smarter sales technique. No wonder that sign has been up so long. Whenever anyone calls they get zero information

I don't understand why I was treated this way. Do I sound poor on the phone? Do I sound young?

It was the equivalent of ordering a large coffee at Starbucks and having the barista roll her eyes dramatically and say, "We don't have a large . . . do you mean a Venti?" The baristas are brats at Starbucks because they spend ALL their time around coffee and expect us all to be experts as well.

But it wasn't just that she did a verbal "roll of the eyes" when I didn't understand everything about condos vs. co-ops, it was just the worst sales and customer service I've ever recieved. In this economy, wouldn't you like to, I don't know, make some MONEY?

Monday, June 8, 2009

Past, Present, Future

20 years ago

1. I was five, about to turn six.
2. I think I took dance classes that year and loved dancing!
3. I went to Shell Beach elementary.

10 years ago

1. I was learning how to drive - the first time my mom took me to a parking lot to drive I couldn't stop giggling.
2. My best friend was Heidi (she could already drive) and we had a lot of fun sleepovers.
3. I failed geometry.

5 years ago

1. It was the summer before my senior year of college. I had to take a few community college classes.
2. I got my wisdom teeth removed.
3. Did I work? I don't really remember!

3 years ago

1. I moved to Ventura for a job, and had an apartment all to myself for the first time.
2. I quit that job after six weeks and instead decided to work at a wine bar.
3. I met Aaron!!!!

1 year ago

1. I was living with my parents, trying to decide what to do next with my life.
2. I interviewed with the Art Institutes - and got the job!
3. I was waiting for Aaron to propose . . . impatiently, I might add. He did a few months later.

This year so far...

1. I got married!
2. We found a church we LOVE and made new friends. It's nice to have "our friends" instead of "his friends/her friends."
3. I am about to enjoy a few months off of work! Woo-hoo!

Yesterday

1. Went to church.
2. We went to the YMCA to workout for the first time. So excited to be members there!
3. Aaron grilled steak for dinner and I made brussel sprouts with bacon and mushrooms and baked sweet potato fries for dinner. Oh, and I made an apple berry crostata for dessert that was HEAVENLY! (if I do say so myself)

Today
1. I don't have to work.
2. I DO need to clean the house.
3. I have a meeting at church for the Social Concerns Committee tonight. We are the people that work on social issues - local poverty, etc. Right now we are working with an organization that houses homeless families in churches for four weeks a year. We are soooo excited to be involved in this and I am looking forward to seeing God's building used as home for those who need it.

Tomorrow
1.Will do the housework that I probably won't do today.
2. Have paperwork I need to work on.
3. Going to a yoga class at the YMCA.

Next Year
1. Hopefully we will own a home - even if it is a tiny condo. Possible we will buy before Dec 1 so we can get the tax benefits.
2. I want a dog!
3. We will take a great trip - maybe Italy or Argentina?

Friday, June 5, 2009

What a Cutie Pie!

This my adorable husband at his most adorablest. 
Won't I have the cutest babies EVER? 
(Not happening anytime soon . . . be patient - yes, I'm talking to you MOM, SISTER and AUNT!)